Frequently Asked Questions

If we don’t answer your question below, please don’t hesitate to reach out!

General Questions

StayRN is a housing platform designed by first responders and healthcare professionals for the healthcare community. We provide mid-term, fully furnished housing solutions to support travel nurses and other healthcare workers on assignments.

StayRN is exclusively for healthcare professionals, including nurses, therapists, physicians, and allied health workers on travel contracts.

We carefully vet all properties to ensure they meet strict safety standards and are located in secure, healthcare-friendly communities near hospitals.

Every StayRN property includes utilities, high-speed internet, fully equipped kitchens, and healthcare-focused amenities like blackout curtains, ergonomic furniture, and quiet spaces for rest after long shifts.

Many properties welcome pets, knowing they can be a source of comfort for healthcare workers. Use our platform filters to find pet-friendly listings.

Absolutely! StayRN allows you to browse and book properties based on proximity to hospitals, specific amenities, and your personal preferences.

All StayRN properties are located within 5 miles of major hospitals to ensure healthcare workers have a short, stress-free commute.

StayRN provides flexible booking options. You can easily extend your stay or modify reservations to match your assignment schedule.

StayRN’s welcome kits are curated for healthcare professionals and include items like scrubs, badge lanyards, healthy snacks, and small self-care essentials.

Yes, StayRN provides 24/7 support to assist healthcare workers with any housing-related issues, ensuring peace of mind during your assignment.

Booking Questions

To book a property, simply search for available listings near your assignment location, select the one that meets your needs, and complete the reservation directly through the StayRN platform.

Yes, StayRN offers flexible booking options to accommodate tentative schedules. Contact our support team for assistance with holding or modifying reservations.

It’s best to book as soon as you receive your assignment to secure the ideal property. StayRN allows bookings several months in advance for your convenience.

StayRN understands the unpredictable nature of healthcare assignments. Our flexible cancellation and modification policies help you adjust bookings as needed.

StayRN properties are designed for mid-term stays, typically ranging from 30 to 120 days, but you can extend or shorten your stay based on property availability.

Payments are processed securely through the StayRN platform. You can pay in full upfront or in monthly installments, depending on the property’s payment terms.

We strive to accommodate special requests like early check-in or late check-out when our booking schedule allows. Please contact us in advance to arrange this. We have an array of additional amenities and packages that can be added to each stay for your comfort.

We offer a full refund for cancellations made up to 48 hours before check-in. Cancellations made after this period are non-refundable. We recommend guests consider travel insurance to cover unexpected changes.

Our apartments are easily accessible by public transportation, and we provide guests with detailed transit directions upon booking. For those who prefer a more direct route, we can arrange a private transfer service at a competitive rate.

StayRN verifies all listings and hosts, ensuring that every booking is safe and reliable. Your payment is processed securely, and our support team is available 24/7 to assist with any concerns.

Help on your reservations

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